Support

We're here when you need us.

Get help with your account, calls, translation, messaging, billing, and privacy. Our team responds to every request.

Email support

Include your account email, a description of the issue, and any relevant call or message context. We respond within 24 hours.

support@parlar.app

Common topics

Account & access

Login issues, password reset, email verification, and account security.

Calls & video

Voice and video call troubleshooting, quality issues, and connection problems.

Translation & Dub™

Live dubbing, subtitle settings, language preferences, and accuracy questions.

Messages & groups

Message translation, group conversations, contacts, and media attachments.

Billing & plans

Subscription management, trial eligibility, plan upgrades, and billing history.

Privacy & safety

Account deletion, data requests, blocking users, and reporting concerns.

Privacy & safety requests

For account deletion, data export, or urgent safety concerns, email us directly. All privacy requests are handled within 30 days.

Submit privacy request